topic Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps in Broadband

Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Simon133 — Sun, 07 Apr 2024 15:57:16 GMT

The sky hub speed test using sky app says I am getting 30mbps and yet the x box that is hardwired using an extremely highly rated cable is only registering 6mbps download speed. Why is this? I bought the cable with maximum bandwidth due to this issues as the assumption was ineffective cable. No improvement.

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

jamesn123 — Thu, 11 Apr 2024 10:05:46 GMT

Hi @Simon133
Is the Xbox wired directly to the Sky hub or is it through another device such as booster, Q box, powerline, extender etc.

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Simon133 — Thu, 11 Apr 2024 10:17:45 GMT

The sky router is plugged into the open reach master socket 5C and then out of the router I have used a category 8 2000mhz s/ftp ethernet cable that directly plugs into the x box. The sky app tells me the speed is 30mbps but when updating a game it reads 6mbps on the x box and seems very slow.

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Simon133 — Thu, 11 Apr 2024 10:19:27 GMT

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Simon133 — Thu, 11 Apr 2024 10:19:59 GMT

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Simon133 — Thu, 11 Apr 2024 10:20:55 GMT

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

jamesn123 — Thu, 11 Apr 2024 10:22:14 GMT

@Simon133

Can you please post your router stats

Also are you sure the Xbox is showing 'Mbps' not 'MB/s' they are two different units so the reported speed would be different.

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Simon133 — Thu, 11 Apr 2024 10:37:49 GMT

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

jamesn123 — Thu, 11 Apr 2024 10:40:28 GMT

@Simon133

Your router stats are showing no device is connected to a LAN port. Are you sure the Xbox is configured to use LAN not WiFi & the cable is connected properly?

Re: Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

Chrisee — Thu, 11 Apr 2024 10:41:28 GMT

@Simon133 cant help noticing that those stats show zero traffic over the LAN are you sure your xbox is using the Ethernet cable rather than wifi?

Snap @jamesn123 😀