https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4612602#M387876 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4020894">@LawrenceCam</a>&nbsp;</P> <P>&nbsp;</P> <P>That's an issue in the external optical connection, not WiFi.</P> <P>&nbsp;</P> <P>You'll need to log a fault with Sky for investigation by Openreach.</P> Wed, 10 Apr 2024 18:21:24 GMT TimmyBGood 2024-04-10T18:21:24Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4612573#M387865 <P>Wi-Fi not working</P><P>&nbsp;</P><P>Hi,</P><P>&nbsp;</P><P>My modem LOS red light is on. I have tried resetting and switching on and off, but still no internet. Please any help would be appreciated.</P><P>&nbsp;</P><P>thank</P> Wed, 10 Apr 2024 17:50:52 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4612573#M387865 LawrenceCam 2024-04-10T17:50:52Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4612602#M387876 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4020894">@LawrenceCam</a>&nbsp;</P> <P>&nbsp;</P> <P>That's an issue in the external optical connection, not WiFi.</P> <P>&nbsp;</P> <P>You'll need to log a fault with Sky for investigation by Openreach.</P> Wed, 10 Apr 2024 18:21:24 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4612602#M387876 TimmyBGood 2024-04-10T18:21:24Z