topic Re: Text from sky in Broadband

Text from sky

codan11 — Wed, 10 Apr 2024 09:38:22 GMT

I recieved a text from sky asking to confirm my broadband and talk order address,it said to reply if details were correct ,I did but won't send.

i don't think it's a scam as I have recently ordered a new broadband package.

any help would be appreciated.

Re: Text from sky

Highlinder — Wed, 10 Apr 2024 09:48:07 GMT

@codan11 If you are unable to send a response then give Sky a call, you can find the number to call at the bottom of the link below under " Need more help ".

https://www.sky.com/help/home

Listen through the voice prompts and ignore it if and when it sends you a text to stay on the line to speak to an advisor.

Re: Text from sky

codan11 — Wed, 10 Apr 2024 10:29:50 GMT

Thanks for the reply.so does this look legit to you ?

Re: Text from sky

Daniel0210 — Wed, 10 Apr 2024 10:53:21 GMT

@codan11

The image was rejected as you didn't block out the senders mobile number. If you're not convinced it's from Sky give them a call as suggested and I'd be wary of clicking on the link that's mentioned.

Re: Text from sky

codan11 — Wed, 10 Apr 2024 10:54:38 GMT

Thanks @Daniel0210 .

i didn't click on any link,what link do you mean?

I'll repost pic with number blocked out

Re: Text from sky

Daniel0210 — Wed, 10 Apr 2024 10:58:56 GMT

@codan11

My mistake. I've just viewed the original image again. I'm off to Specsavers 😂