https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611129#M387136 <P>An engineer came yesterday to fit a new hub, the visit hasn't been ended on my account so I can't access broadband shield to turn off restrictions any help appreciated&nbsp;</P> Tue, 09 Apr 2024 18:31:05 GMT Shaunawhit8e 2024-04-09T18:31:05Z https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611129#M387136 <P>An engineer came yesterday to fit a new hub, the visit hasn't been ended on my account so I can't access broadband shield to turn off restrictions any help appreciated&nbsp;</P> Tue, 09 Apr 2024 18:31:05 GMT https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611129#M387136 Shaunawhit8e 2024-04-09T18:31:05Z https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611674#M387522 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3160499">@Shaunawhit8e</a>&nbsp; Is this still the case this morning?</P> Wed, 10 Apr 2024 07:19:09 GMT https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611674#M387522 Highlinder 2024-04-10T07:19:09Z https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611683#M387530 <P>Yes it is&nbsp;</P> Wed, 10 Apr 2024 07:24:40 GMT https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611683#M387530 Shaunawhit8e 2024-04-10T07:24:40Z https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611714#M387553 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3160499">@Shaunawhit8e</a>&nbsp; I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.</P><P>&nbsp;</P><P>More information about this process can be found in the link below.</P><P><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_self">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Wed, 10 Apr 2024 07:34:06 GMT https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611714#M387553 Highlinder 2024-04-10T07:34:06Z https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611839#M387608 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3160499">@Shaunawhit8e</a></SPAN> &nbsp;an invite to chat.</P> Wed, 10 Apr 2024 09:17:02 GMT https://helpforum.sky.com/t5/Broadband/Cant-access-broadband-shield/m-p/4611839#M387608 Lisa-P1987 2024-04-10T09:17:02Z