topic Changing new sky Q router to 2.4ghz where no sync button is available to untick in Broadband

Changing new sky Q router to 2.4ghz where no sync button is available to untick

Steve+De+Pace — Tue, 09 Apr 2024 10:53:59 GMT

Hi everyone, I have just changed routers to the "new" white booster router and need to split the 2.4ghz and 5ghz to enable a cctv camera. I have been reading the forum and people are saying to intick the sync button but I can't see one. Can someone please advise🙏

Re: Changing new sky Q router to 2.4ghz where no sync button is available to untick

TimmyBGood — Tue, 09 Apr 2024 13:10:12 GMT

@Steve+De+Pace

Q Hubs (2016) are black, as is the Sky Broadband Hub (2019). Their matching wireless boosters are white.

White Sky router hardware is almost certainly the new Max Hub (2023) and unsynchronizing bands isn't possible on that model, so any instructions for previous versions don't apply.

The only other white Hub pre-dates the Sky Hub (2013) and is long since obsolete.

Re: Changing new sky Q router to 2.4ghz where no sync button is available to untick

Steve+De+Pace — Tue, 09 Apr 2024 11:50:25 GMT

Many thanks for your reply. You are right, it is the Sky Max router I have and I tried disabling the 5ghz to try and connect the cctv but still wouldn't work so I am going to buy another cctv which will work with the 5ghz