topic Re: gigafast my eye in Broadband

gigafast my eye

deeka24 — Sat, 06 Apr 2024 16:01:42 GMT

signed up for gigafast as i found my internet to be rubbish, i keep monitoring my speed and am getting no better than i had average 130mbs the best i have had is 210mbs and as low as 59mbs not the service i signed up for so much for the 900mbs with a gaurentee of 600mbs not worth the money at all

Re: gigafast my eye

TimmyBGood — Sat, 06 Apr 2024 16:25:11 GMT

@deeka24

Is that speed on a wireless device or one running on ethernet to the Sky Hub?

Re: gigafast my eye

deeka24 — Sun, 07 Apr 2024 22:10:06 GMT

hi it's wireless from router to my pc, i have sky glass but if i use it wireless i get that daft rotating symball for ages trying to watch anytime t.v if i plug it into the router with a cable it works no problem. most alexa devices i have in the house have to be re connected on a regular basis, as all seem to drop out, i also have 2 boosters as i can't get wi-fi in a lot of the house without them, i don't live in a palace just a 3 bed terrace,

hope that answers your question

Re: gigafast my eye

TimmyBGood — Mon, 08 Apr 2024 07:17:47 GMT

@deeka24

OK, so as a basic principle it's not possible to work out what speed an internet connection is running by using wireless devices, because they 'test' the speed of the local WiFi, not the connection from the internet to the Hub. Unfortunately a Glass television set only has a 100Mbs ethernet chipset and so cannot usefully test a Gigabit connection either.

Re: gigafast my eye

deeka24 — Mon, 08 Apr 2024 17:17:16 GMT

ok thank you point taken i will take my laptop and plug into the router directly and try ahain

thank you

Re: gigafast my eye

deeka24 — Mon, 08 Apr 2024 21:17:35 GMT

so i turned the wi-fi off on my dell inspiron laptop and plugged in ethernet cable directly to the router the result was worse 47.1 mps so much for the prommise of 6oo mps i have an engineer coming out in the morning, if it is not drasticlly improved they can stick it