topic Re: WiFi connection drops in Broadband

WiFi connection drops

tklennon — Fri, 05 Apr 2024 16:36:13 GMT

Hi, our WiFi connection has become intermittent recently and drops out. How do we get help and check also if we have the latest best equipment

Addie15 — Sat, 06 Apr 2024 07:43:48 GMT

Hi there, @tklennon. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

tklennon — Sun, 07 Apr 2024 19:54:01 GMT

No one has contacted me yet

Highlinder — Sun, 07 Apr 2024 19:57:45 GMT

@tklennon Which browser are you using to view the community forum and from what device?