topic Re: Broadband strength in Broadband

Broadband strength

GB20 — Sat, 03 Feb 2024 13:42:05 GMT

I have recently joined SkY from BT. The speed of the Sky Broadband match the speed of BT reasonably well, but the signal strength does not.

Hub is in the same spot, with BT the broadband strength on the ring door bell camera was 75% minimum. With Sky there are occasions where I can't connect to it because it's such poor connection.

is there a way to improve the strength? I was told it would match BT as according to the freshly out of nappies sky advisor the SkY hub is far superior than the BT one I had

I've never had to use boosters with plus net or BT. And location of hubs never change nor has anything around where they located.

Advise would be great. Sky just fob me off

Re: Broadband strength

TimmyBGood — Sat, 03 Feb 2024 14:06:07 GMT

@GB20 wrote:

I was told it would match BT as according to the freshly out of nappies sky advisor the SkY hub is far superior than the BT one I had

That's a bit of a stretch. The Q Hub is distinctly worse, the Broadband Hub roughly comparable and the Max Hub rather better specified than the BT Smart Hub 2.

Re: Broadband strength

RichardAB — Sun, 07 Apr 2024 10:31:10 GMT

Hi, I'm having very similar problems. Just joined sky on 500Mb fibre with the standard sky hub. Speed is fine in the room where the hub is but vs my old 250Mb gfast with BT Smart Hub 2 the range is awful. Hub in the same place. I'm now wondering what the best plan is......upgrade to the better sky hub? Boosters?

Re: Broadband strength

RichardAB — Sun, 07 Apr 2024 10:39:33 GMT

@TimmyBGood what would you suggest? Thanks

Re: Broadband strength

TimmyBGood — Sun, 07 Apr 2024 11:29:30 GMT

@RichardAB

I use a mixture of the BT Smart Hub 2, ethernet cable, a BT Whole Home disk on the end of an ethernet run, and a separate wireless access point on ethernet. There's no Sky Broadband in this exchange area so I've no hands-on experience with Sky routers and boosters.