https://helpforum.sky.com/t5/Broadband/Sky-shield-greyed-out/m-p/4607806#M386387 <P>I've recently changed my shield settings but want to change them back. On doing so it is now greyed out and when I press on it, it says come back when your broad band is up and running! I've had broadband with sky for 14 years! How do I fix this?</P> Sat, 06 Apr 2024 17:12:08 GMT Frankel32 2024-04-06T17:12:08Z https://helpforum.sky.com/t5/Broadband/Sky-shield-greyed-out/m-p/4607806#M386387 <P>I've recently changed my shield settings but want to change them back. On doing so it is now greyed out and when I press on it, it says come back when your broad band is up and running! I've had broadband with sky for 14 years! How do I fix this?</P> Sat, 06 Apr 2024 17:12:08 GMT https://helpforum.sky.com/t5/Broadband/Sky-shield-greyed-out/m-p/4607806#M386387 Frankel32 2024-04-06T17:12:08Z https://helpforum.sky.com/t5/Broadband/Sky-shield-greyed-out/m-p/4608330#M386487 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3760910">@Frankel32</a>&nbsp; Have seen a nymber of other users with this happening. Give Sky a quick call on 150 on your landline and listen through the voice prompts, ignore it when they send you the text and stay on the line to speak to an advisor.</P> Sun, 07 Apr 2024 09:58:22 GMT https://helpforum.sky.com/t5/Broadband/Sky-shield-greyed-out/m-p/4608330#M386487 Highlinder 2024-04-07T09:58:22Z