https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607531#M386335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4015560">@rem998877</a>&nbsp; I think that it would be best if you call in to Sky and they can help you with the connection fault and you can also get the email that you are using on the account and then reset the password on the account if you can't remember it.</P> Sat, 06 Apr 2024 12:31:15 GMT Highlinder 2024-04-06T12:31:15Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607357#M386292 <P>What's been going on with sky lately? over the past 2 weeks or so sky has been dropping constantly for a minute or two, then it comes back on for a few minutes and drops AGAIN like 4-5 times in the same HOUR</P> Sat, 06 Apr 2024 09:08:02 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607357#M386292 rem998877 2024-04-06T09:08:02Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607404#M386306 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4015560">@rem998877</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 06 Apr 2024 10:19:18 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607404#M386306 Highlinder 2024-04-06T10:19:18Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607478#M386327 <P>It says there's no address associated with my account, I have lost the login info for my sky I don't remember what email I used</P> Sat, 06 Apr 2024 11:42:28 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607478#M386327 rem998877 2024-04-06T11:42:28Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607531#M386335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4015560">@rem998877</a>&nbsp; I think that it would be best if you call in to Sky and they can help you with the connection fault and you can also get the email that you are using on the account and then reset the password on the account if you can't remember it.</P> Sat, 06 Apr 2024 12:31:15 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping/m-p/4607531#M386335 Highlinder 2024-04-06T12:31:15Z