https://helpforum.sky.com/t5/Broadband/Phone-not-connecting-to-iwifi/m-p/4607253#M386265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4015395">@Joy63</a>&nbsp;if other devices are connecting there doesn't appear to be an issue with your hub or broadband service. </P> <P>&nbsp;</P> <P>Check the network settings on the phone as that is likely to be the issue. To connect the phone needs to have received an IP address from the hub in the range 192.168.0.2 to 192.168.0.254 the easiest way to get that is make sure the phone is set to get network details automatically.&nbsp;</P> <P>&nbsp;</P> <P>If really stuck tell the phone to forget the connection then power it down fully how to do that depends on the phone. Then restart itand once it fully reboots add the connection from scratch.</P> Sat, 06 Apr 2024 06:15:51 GMT Chrisee 2024-04-06T06:15:51Z https://helpforum.sky.com/t5/Broadband/Phone-not-connecting-to-iwifi/m-p/4607137#M386232 <P>Hi daughters iphone won't connect to &nbsp;internet - message is no internet connection in orange writing&nbsp;</P><P>other phones and devices have connected after having that message at start&nbsp;</P> Fri, 05 Apr 2024 21:08:08 GMT https://helpforum.sky.com/t5/Broadband/Phone-not-connecting-to-iwifi/m-p/4607137#M386232 Joy63 2024-04-05T21:08:08Z https://helpforum.sky.com/t5/Broadband/Phone-not-connecting-to-iwifi/m-p/4607253#M386265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4015395">@Joy63</a>&nbsp;if other devices are connecting there doesn't appear to be an issue with your hub or broadband service. </P> <P>&nbsp;</P> <P>Check the network settings on the phone as that is likely to be the issue. To connect the phone needs to have received an IP address from the hub in the range 192.168.0.2 to 192.168.0.254 the easiest way to get that is make sure the phone is set to get network details automatically.&nbsp;</P> <P>&nbsp;</P> <P>If really stuck tell the phone to forget the connection then power it down fully how to do that depends on the phone. Then restart itand once it fully reboots add the connection from scratch.</P> Sat, 06 Apr 2024 06:15:51 GMT https://helpforum.sky.com/t5/Broadband/Phone-not-connecting-to-iwifi/m-p/4607253#M386265 Chrisee 2024-04-06T06:15:51Z