topic Re: WiFi keeps dropping in Broadband

WiFi keeps dropping

Michelle2253 — Sat, 06 Apr 2024 00:32:51 GMT

My WiFi keeps dropping out and not reconnecting. I go on the app and do all the tests it asks. Says there's an issue. I run the tests and it says it's okay but then going back to an issue.

Re: WiFi keeps dropping

Tommy_Didads — Sat, 06 Apr 2024 01:02:39 GMT

Same. If u get answer please respond to my message posted abpve yours.

Re: WiFi keeps dropping

Nay1989 — Sat, 06 Apr 2024 01:47:22 GMT

I get same had it for couple of weeks says people connected then not i think they want us pay more money we can't control our router can't block or remove any WiFi connection so what we paying for

Re: WiFi keeps dropping

Nay1989 — Sat, 06 Apr 2024 01:50:15 GMT

It's a joke make sure you check your bill aswell but sky is actually breaching everything in contract so be aware

Re: WiFi keeps dropping

Chrisee — Sat, 06 Apr 2024 05:49:44 GMT

@Michelle2253 & @Tommy_Didads there have been a number of reports from customers with intermittent faults if they continue call Sky and report them. The likely cause is all the rain we have been having. Intermittent faults are difficult to pin down unless they happen when the engineer tests your line.

@Nay1989 no idea why you sre posting here these type of issues are only rarely down to Sky but happen in the Openreach network part of connection but why let facts bother your conspiracy theiry.