https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4606650#M386111 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4014802">@Rolo14</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Fri, 05 Apr 2024 12:47:05 GMT Highlinder 2024-04-05T12:47:05Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4606593#M386100 <P>We have no internet, it went down about an hour ago.</P><P>On thr box thd green internet light is out&nbsp;</P> Fri, 05 Apr 2024 11:42:04 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4606593#M386100 Rolo14 2024-04-05T11:42:04Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4606650#M386111 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4014802">@Rolo14</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Fri, 05 Apr 2024 12:47:05 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4606650#M386111 Highlinder 2024-04-05T12:47:05Z