topic WiFi not detected in Broadband

WiFi not detected

GJH74 — Fri, 05 Apr 2024 10:40:28 GMT

My WiFi router is not showing up on any device and cannot connect to it

Re: WiFi not detected

Addie15 — Sat, 06 Apr 2024 07:37:11 GMT

Hi there, @GJH74. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi not detected

Addie15 — Mon, 08 Apr 2024 07:43:34 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.