topic Internet issue in Broadband

Internet issue

BM13 — Fri, 05 Apr 2024 09:43:16 GMT

My internet has been awful for 3 days, multiple devices disconnecting and connecting again intermittently throughout the day. Every few minutes. Have restarted multiple times and ran every diagnostic check. Followed all advice, simply isn't working.

Re: Internet issue

Addie15 — Sat, 06 Apr 2024 07:39:31 GMT

Hi there, @BM13. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet issue

Addie15 — Mon, 08 Apr 2024 07:42:56 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.