Broadband/Wi/Fi dropping several times a day

Steveo1976 — Thu, 04 Apr 2024 09:55:57 GMT

Hi,

I am seeing my broadband drop off to all devices but the check broadband status in mysky and it says all well. It sometimes comes on quickly other times I need to power the router off an on again.

It also goes slow occasionally. This happens regardless of what devices are being used (we can have TV/laptop and iPad all streaming with no issues) then it will go off when only TV and couple of phones being used when kids are in bed.

Router stats look like this but it means nothing to me.

Router Statistics

System Up Time: 00:52:55

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 266856 412928 0 127490 29651 00:50:51 LAN Up 18686 458 0 4524 147 00:52:55 WLAN (2.4 GHz) Up 376587 236830 0 457868 134700 00:51:40 WLAN (5 GHz) Up 167657 102460 0 25662 19122 00:51:04

Broadband Link Downstream Upstream Connection Speed 39279 kbps 7365 kbps Line Attenuation D1(21.2 dB) , D2(64.1 dB) , D3(90.3 dB) U0(8.0 dB) , U1(50.3 dB) , U2(0.0 dB) Noise Margin 3.2 dB 6.2 dB

Poll Interval:

Seconds (at least 3s):

Set Interval Stop

Re: Broadband/Wi/Fi dropping several times a day

Highlinder — Thu, 04 Apr 2024 15:12:21 GMT

@Steveo1976 For the short time of those router stats there was no drops. Can you post router stats the next time this happens and not restart the router as it scrubs all the evidence needed to help you fix this issue.

topic Re: Broadband/Wi/Fi dropping several times a day in Broadband

Broadband/Wi/Fi dropping several times a day

Re: Broadband/Wi/Fi dropping several times a day