https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605468#M385795 <P>I've just received a new hub for broadband.the 2.4GHz is on channel 10 the 5GHz is on channel 36. Everybody is on channel 36 so is very populated I would like to change it to channel 40 but the option is gray'd out the same with 2.4GHz it's on channel 10 and would like to change it to channel 4 the same gray'd out. How do I change them?</P> Thu, 04 Apr 2024 10:33:23 GMT Bill81 2024-04-04T10:33:23Z https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605468#M385795 <P>I've just received a new hub for broadband.the 2.4GHz is on channel 10 the 5GHz is on channel 36. Everybody is on channel 36 so is very populated I would like to change it to channel 40 but the option is gray'd out the same with 2.4GHz it's on channel 10 and would like to change it to channel 4 the same gray'd out. How do I change them?</P> Thu, 04 Apr 2024 10:33:23 GMT https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605468#M385795 Bill81 2024-04-04T10:33:23Z https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605790#M385857 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013676">@Bill81</a>&nbsp; 2.4GHz normally runs on 1,6 or 11 and not 4 or 10. If you are looking to try to get a different 5GHz channel try re-start the router see if it gives you a different channel.</P> Thu, 04 Apr 2024 14:36:42 GMT https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605790#M385857 Highlinder 2024-04-04T14:36:42Z https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605811#M385865 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a>&nbsp;I have tried that the 5GHz stays on the same channel. There are 4 local users all on the same channel and there is some interference. The sky box will only give me 1 choice of channel or a different one at a wider bandwidth, perhaps I should use one of them. As far as 2.4GHz goes I ame given 1 choice again, not much of a choice, the channel 1 or 6 would be better my box is on 10 but I can't change it. I did switch off and on cut no change. Thanks</P> Thu, 04 Apr 2024 14:54:29 GMT https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605811#M385865 Bill81 2024-04-04T14:54:29Z https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605819#M385867 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013676">@Bill81</a>&nbsp; Which router do you have from Sky from the link below.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Thu, 04 Apr 2024 14:57:52 GMT https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605819#M385867 Highlinder 2024-04-04T14:57:52Z https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605853#M385879 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a>&nbsp;I have managed to change channels on both 2.4 and 5GHz. I'm now on channel 6 and 44. The options were ther but didn't recognise it. Thanks for the information you gave. The channel,s now are well away from other people's channels.</P> Thu, 04 Apr 2024 15:24:12 GMT https://helpforum.sky.com/t5/Broadband/I-ve-just-received-a-new-hub-for-fiber-broadband-The-2-4GHz-is-on-channel-10-and-the-5GHz-is-on-36/m-p/4605853#M385879 Bill81 2024-04-04T15:24:12Z