https://helpforum.sky.com/t5/Broadband/My-control-over-my-router/m-p/4605194#M385671 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4008188">@Nay1989</a>&nbsp;it is not clear from your post what your issue is but connecting devices to a Sky hub should be straightforward. Go into your devices network menu select the network name thst matches the one on the hub's label and then type the Wifi passcode exactly as given on the same label. That should work unless somebody has manually changed the details or the device has got confused.&nbsp;</P> <P>&nbsp;</P> <P>If you need to access to the hub's interface to change passwords etc follow the instructions here&nbsp;<A href="https://www.sky.com/help/articles/find-and-change-your-wireless-password" target="_blank">https://www.sky.com/help/articles/find-and-change-your-wireless-password</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 04 Apr 2024 04:24:34 GMT Chrisee 2024-04-04T04:24:34Z https://helpforum.sky.com/t5/Broadband/My-control-over-my-router/m-p/4605164#M385658 How is it possible as account holder and I can't even connect to my own WiFi well it be all off tomorrow completely same with the fibre cable what's connected new company bye sky Wed, 03 Apr 2024 23:02:05 GMT https://helpforum.sky.com/t5/Broadband/My-control-over-my-router/m-p/4605164#M385658 Nay1989 2024-04-03T23:02:05Z https://helpforum.sky.com/t5/Broadband/My-control-over-my-router/m-p/4605194#M385671 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4008188">@Nay1989</a>&nbsp;it is not clear from your post what your issue is but connecting devices to a Sky hub should be straightforward. Go into your devices network menu select the network name thst matches the one on the hub's label and then type the Wifi passcode exactly as given on the same label. That should work unless somebody has manually changed the details or the device has got confused.&nbsp;</P> <P>&nbsp;</P> <P>If you need to access to the hub's interface to change passwords etc follow the instructions here&nbsp;<A href="https://www.sky.com/help/articles/find-and-change-your-wireless-password" target="_blank">https://www.sky.com/help/articles/find-and-change-your-wireless-password</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 04 Apr 2024 04:24:34 GMT https://helpforum.sky.com/t5/Broadband/My-control-over-my-router/m-p/4605194#M385671 Chrisee 2024-04-04T04:24:34Z