topic Re: Unable to use social media via WiFi I.e. when sending receiving messages I have to turn WiFi off in Broadband https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604843#M385556 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4012831">@KCS</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly</A>&nbsp;</P> Wed, 03 Apr 2024 16:54:53 GMT TimmyBGood 2024-04-03T16:54:53Z Unable to use social media via WiFi I.e. when sending receiving messages I have to turn WiFi off https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604730#M385539 <P>I have to turn off WiFi and use my data when using different apps I.e.&nbsp;</P><P>WhatsApp&nbsp;</P><P>Messenger</P><P>or when trying to view photos/pictures or added comments on Facebook&nbsp;</P> Wed, 03 Apr 2024 15:10:05 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604730#M385539 KCS 2024-04-03T15:10:05Z Re: Unable to use social media via WiFi I.e. when sending receiving messages I have to turn WiFi off https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604781#M385547 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4012831">@KCS</a>&nbsp;</P> <P>&nbsp;</P> <P>One possible cause is that Sky Broadband Shield is running at its default age level.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 03 Apr 2024 16:00:40 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604781#M385547 TimmyBGood 2024-04-03T16:00:40Z Re: Unable to use social media via WiFi I.e. when sending receiving messages I have to turn WiFi off https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604843#M385556 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4012831">@KCS</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly</A>&nbsp;</P> Wed, 03 Apr 2024 16:54:53 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4604843#M385556 TimmyBGood 2024-04-03T16:54:53Z Re: Unable to use social media via WiFi I.e. when sending receiving messages I have to turn WiFi off https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4606278#M385992 <P>This was the correct answer to my issue, thank you I am up and running again. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Fri, 05 Apr 2024 06:19:48 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-use-social-media-via-WiFi-I-e-when-sending-receiving-messages-I-have-to-turn-WiFi-off/m-p/4606278#M385992 KCS 2024-04-05T06:19:48Z