topic Re: Sky WiFi max hub performance in Broadband

Sky WiFi max hub performance

Kenny+Rankin — Mon, 05 Feb 2024 18:32:12 GMT

I would like views on current performance of the WiFi 6 sky hub. I know there were a myriad of problems reported at launch - is it now more reliable and what WiFi speeds are you achieving?

I am out of contract and will move to a new home in a few months. I have decided not to erect a dish and will migrate from Sky Q to Stream. No longer being constrained by incompatibility with Sky Q, I will be able to order the latest hub and take full advantage of my FTTP connection.

I am therefore keen to know if the Sky WiFi max hub will be relatively bug free (my SR203 was stable except for orange voice light issue). However if the hub is still buggy I may move to EE (or Hyperoptic however I don't think they have a WIfi 6 hub yet).

TIA

Re: Sky WiFi max hub performance

mormegil — Mon, 05 Feb 2024 22:15:41 GMT

If you are not using the sky hub for calls you also have the option to get a third party wifi6 hub for your gigafast service

i have had the max hub since November and have had no problems with it since the firmware update on day one and once the app fully updated after that

i liked that with the max hub you can go in and rename the ssid and password to match the old hub so all my devices reconnected automatically with no problems including the ring doorbell and cam on 2.4 ghz

Re: Sky WiFi max hub performance

TimmyBGood — Mon, 05 Feb 2024 22:29:27 GMT

@Kenny+Rankin

Perhaps worth remembering that while it's tempting to 'take full advantage' of a fast FTTP connection, almost no client devices actually need more than a small fraction of the speed such a service delivers to the router. You can have Gigabit fibre and a WiFi 6 Max Hub, but a Stream puck will still only use 30Mbs.

Re: Sky WiFi max hub performance

Chrisee — Tue, 06 Feb 2024 07:42:01 GMT

@Kenny+Rankin I ordered Sky Wifi Max in the summer and found that for the extra cost it did not give me any noticeable improvement over my previous SR203 running with 3 Deco M4 units providing wifi. It was also extremly unstable. However if youbrejectvthe Wifi Max you keep thecwhite SR213 router and just return the pod extenders. Therefore currently I am running the SR213 with the Deco units.

As a router it is totally fine now and is very stable. In practice I find I can use both its own wifi and the Deco units wifi without interference (the SR213 can use a wider range of 5GHz channels than the SR203) . The SE213 has faster wifi than the SR203 so currently I am two floors away from where the hub is and this iPad shows around 100Mb/s wifi although move to another room further from the hub speeds drop so on its own it doesnt totally cover my home but that is more to do with its unusual layout.. My Stream units work reliably on either wifi network. The trick with those is not bandwidth - they only need less than 50Mb/s each - is low jitter which is down to interference levels which fortunately are very low around here.

I suspect the pods are also perfoning better and will be stable as the system uses a third signal for backhaul but beware if your home has solid walls as you need decent 5GHz signal strngth for thst to work.

Hope that helps.

Re: Sky WiFi max hub performance

Pedro60 — Wed, 03 Apr 2024 13:51:08 GMT

@mormegil Hi regarding your post with new max hub

I liked you said you can go into settings and keep same ssid etc , how do you do that .
it is a complete pain going round all gadgets and trying to get them to connect to new router.

Re: Sky WiFi max hub performance

mormegil — Wed, 03 Apr 2024 14:57:40 GMT

@Pedro60
you scroll down to setting

then chose the max hub

And the next screen you can update the ssid and password

Re: Sky WiFi max hub performance

Pedro60 — Wed, 03 Apr 2024 15:04:26 GMT

@mormegil Brilliant thank you so much

Re: Sky WiFi max hub performance

mikej200905 — Mon, 08 Jul 2024 18:09:03 GMT

To be honest the new sky hub is absolutely awful, I get 910mb to the hub the most I've got through wifi so far is 320mb!, and the fact sky has locked out most settings on the router is a joke. I take 4 steps into my garden and video calls drop, I've even disabled wifi and plugged in an asus router still the same speed, either the 910mb to my hub is a lie or sky are throttling my speed through wifi or the ethernet ports can't transmit that kind of speed and this is with a cat7 cable. I literally dont get it. Please stay clear of gigafast.

Re: Sky WiFi max hub performance

TonyW4 — Thu, 05 Dec 2024 00:01:03 GMT

I just replaced my Sky router with Sky max as I was out of contract. My previous router had given me a couple of years of perfect harmony. This Sky max is hopeless. I regret having sent my previous router back for recycle. I can't give you technical speeds etc. my broadband speed is only 15 mbps at best so maybe something to do with it. But basically my WiFi is now crap

Re: Sky WiFi max hub performance

mtillbrook — Tue, 16 Sep 2025 09:49:35 GMT

I've just got mine a couple of days ago and I am NOT impressed. I got better wifi coverage with my 5 year old Virgin media hub 3.

I cannot believe that most settings need the app to change them - this is trully incredible.

So far, as a new customer, i'm not impressed at all with this hub - the fact that there are even settings like wireless channels that you can't change is unbelievable.

Re: Sky WiFi max hub performance

JimM1 — Tue, 16 Sep 2025 10:09:57 GMT

@mtillbrook Thats the case when you move to the sky Max hub, everything has to be done through the MySky app on your mobile device or devices that the app can work on! There is NO web interface anymore for that hub! But you could make a few tweaks on the hub to see if they help with the general operation! Link below about the Max!

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a