topic Re: Network not showing in Broadband

Network not showing

alexrose99 — Tue, 02 Apr 2024 19:54:54 GMT

Hello.

My router is showing as connected (all green lights).

However, the network is not showing on the devices?

Is there anything I can do to make the networks show on my devices.

Should i try and change the channel the broadband is currently connected to.

Re: Network not showing

Mr+Flibbles+86 — Wed, 03 Apr 2024 10:05:18 GMT

Hi there @alexrose99 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Network not showing

Lisa-P1987 — Fri, 05 Apr 2024 09:10:23 GMT

We are still looking to help @alexrose99 you If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks