topic Internet dropping out in Broadband

Internet dropping out

Nnorman78 — Mon, 01 Apr 2024 16:43:08 GMT

Our internet has been dropping out for passed 24 hours but all tests show it's ok. Have tried everything but nothing is working.

Re: Internet dropping out

Highlinder — Mon, 01 Apr 2024 17:07:52 GMT

@Nnorman78 Are you testing this when the broadband is working on when it is dropped?

Re: Internet dropping out

drmsm — Mon, 01 Apr 2024 17:13:59 GMT

We are getting the same. Works for 10 min then router restarts. Was happening yesterday afternoon and since 4 pm today

Re: Internet dropping out

carmen24 — Mon, 01 Apr 2024 17:16:13 GMT

same here wc 🙁

Re: Internet dropping out

Monkeybiscuits — Mon, 01 Apr 2024 17:16:48 GMT

Having the same problem.

all tests on My Sky say things are fine. Router regularly has flashing orange lights.

Re: Internet dropping out

JerryCrow66 — Mon, 01 Apr 2024 17:22:30 GMT

I've had no broadband all day. Orange light showing on the router box. Can't find a number to ring to find out if the fault is with the router or a broadband outage. Not good!

Re: Internet dropping out

Skyjack1 — Mon, 01 Apr 2024 17:26:46 GMT

Same issue in Northamptonshire. WiFi drops frequently and intermittently. restarted the router a few times and hasn't appeared to make a difference

Re: no Internet dropping out

Pete+Norman — Wed, 03 Apr 2024 06:59:40 GMT

When it's out as it's not really on for more than a few minutes. Open reach supposed to be looking at it but didn't sort it yesterday 😡. Working from home is going to be fun today.