https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4602018#M384897 I had run test and it's saying all is fine however its not. I have no Internet. I had unplug and rebook still keeps dropping. Sun, 31 Mar 2024 20:40:35 GMT Mason4 2024-03-31T20:40:35Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4600702#M384568 The brand band has dropped twice in space of 10 minutes. Fri, 29 Mar 2024 20:17:05 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4600702#M384568 Mason4 2024-03-29T20:17:05Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4600735#M384574 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4008922">@Mason4</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Fri, 29 Mar 2024 21:13:35 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4600735#M384574 Highlinder 2024-03-29T21:13:35Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4602018#M384897 I had run test and it's saying all is fine however its not. I have no Internet. I had unplug and rebook still keeps dropping. Sun, 31 Mar 2024 20:40:35 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4602018#M384897 Mason4 2024-03-31T20:40:35Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4602031#M384900 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4008922">@Mason4</a>&nbsp; Did you run the test while it had dropped or while it was working?</P> Sun, 31 Mar 2024 20:58:14 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/4602031#M384900 Highlinder 2024-03-31T20:58:14Z