https://helpforum.sky.com/t5/Broadband/Broadband-gone-off/m-p/4601160#M384685 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3956443">@Gemmel1</a>&nbsp; You are not talking to Sky, this is a customer to customer based forum&nbsp; for more help can you follow the link below.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 30 Mar 2024 13:51:42 GMT Highlinder 2024-03-30T13:51:42Z https://helpforum.sky.com/t5/Broadband/Broadband-gone-off/m-p/4601149#M384678 <P>Hi my broadband has gone off even though mt bill haa been paid</P> Sat, 30 Mar 2024 13:39:59 GMT https://helpforum.sky.com/t5/Broadband/Broadband-gone-off/m-p/4601149#M384678 Gemmel1 2024-03-30T13:39:59Z https://helpforum.sky.com/t5/Broadband/Broadband-gone-off/m-p/4601160#M384685 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3956443">@Gemmel1</a>&nbsp; You are not talking to Sky, this is a customer to customer based forum&nbsp; for more help can you follow the link below.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 30 Mar 2024 13:51:42 GMT https://helpforum.sky.com/t5/Broadband/Broadband-gone-off/m-p/4601160#M384685 Highlinder 2024-03-30T13:51:42Z