topic Re: Sky Broadband With 3rd Party Router in Broadband

Sky Broadband With 3rd Party Router

veedub606 — Fri, 29 Mar 2024 09:39:48 GMT

Morning All,

I'm having a dilemma with Sky broadband at the moment, all I want to do it swap to a TP Link AX3000 router.

I've followed the steps via the TP Link and I have no internet access, I've spoken with TP support and spent hours trying to sort something that should be plug and play.

I have fibre coming into the house via open reach white box - TP Router via blue WAN port.

Any help is greatly appreciated

Re: Sky Broadband With 3rd Party Router

Chrisee — Fri, 29 Mar 2024 11:06:58 GMT

@veedub606 unfortunately TP-Link dont support the authentication system Sky use on their UK services. You need support for DHCPv4 Option 61 which Asus and Netgear routers generally offer. You may suceed connecting your TP-Link unit by using DHCPv6 PD but thst depends on the kit at the exchange supporting it which not all do.

Re: Sky Broadband With 3rd Party Router

veedub606 — Fri, 29 Mar 2024 11:19:23 GMT

Can you recommend a Asus router capable??

Re: Sky Broadband With 3rd Party Router

jamesn123 — Tue, 02 Apr 2024 10:14:55 GMT

@veedub606

Any of the RT-AC/AX series really

Re: Sky Broadband With 3rd Party Router

veedub606 — Tue, 02 Apr 2024 20:12:29 GMT

I've gone with the Asus AX59U but still having the issue of no internet access

Re: Sky Broadband With 3rd Party Router

jamesn123 — Thu, 11 Apr 2024 08:54:48 GMT

Hi @veedub606

Please post screenshots of your configuration on the Asus router