topic Broadband Speed fluctuates in Broadband

Broadband Speed fluctuates

Petruchio — Wed, 27 Mar 2024 18:17:33 GMT

I've had Sky (fibre) for about 5 months now. It's fttp and I have a Sky hub (and sky WiFi booster). I also have aly Q and two mini boxes.

The speed of my broadband seems to fluctuate quite a lot. It's nearly slower in the evenings I think.

Can anyone see anything?

Re: Broadband Speed fluctuates

Highlinder — Wed, 27 Mar 2024 20:15:07 GMT

@Petruchio What have you got connected via the ethernet ports on the router. Seeing 282 collision packets on it.

Re: Broadband Speed fluctuates

Petruchio — Wed, 27 Mar 2024 21:28:02 GMT

I have one ethernet cable from my router which goes to an ethernet switch which has my main sky Q, my av amp and my smart TV connected to it

Re: Broadband Speed fluctuates

jamesn123 — Thu, 28 Mar 2024 11:21:35 GMT

@Petruchio

It is quite normal for your broadband to slow down in the evenings because thats when everyone in your house is likely to be using it as well as neighbouring WiFi routers. The air becomes congested with WiFi radio signals and everything has to slow down.

Is the speed still fine via ethernet connection?

Re: Broadband Speed fluctuates

Petruchio — Thu, 28 Mar 2024 12:24:43 GMT

It fluctuates all day. Working from home, I often lose WiFi connection on my laptop in the day, and the sky Q mini boxes lose connection. The evenings are even worse.

I've changed the cat 5e cable between router and fttp openreach modem to see if that helps. I've also removed the ethernet splitter to help cut down on the "packet collisions". I'll see if any of that makes a difference.

Re: Broadband Speed fluctuates

jamesn123 — Thu, 28 Mar 2024 13:03:54 GMT

@Petruchio

If you have packet collisions then that'll likely cause Sky Q connectivity issues and in turn bring your WiFi down