topic Re: I have no WiFi and the wireless light isn’t on in Broadband

I have no WiFi and the wireless light isn’t on

Rodrodders — Wed, 27 Mar 2024 16:58:06 GMT

Also I have tried all the steps like reboot etc. I need to talk to someone this is now the second day with no wi fi,

looks like Dky is getting cancelled

Re: I have no WiFi and the wireless light isn’t on

TimmyBGood — Wed, 27 Mar 2024 17:09:11 GMT

@Rodrodders wrote:

looks like Dky is getting cancelled

That would guarantee no broadband for two weeks, because there's a minimum ten working day lead time for a new ISP to adopt a cancelled circuit.

Have you logged a broadband fault with Sky?

Re: I have no WiFi and the wireless light isn’t on

Rodrodders — Wed, 27 Mar 2024 17:18:32 GMT

@TimmyBGood

Well right now I've tried to log it with Sky but I can only get the automated voice which tells me to run the service checks, i have run the service check many times and at the end it keeps saying everything is fine.

i have tried to log on to my wi fi network and and it is saying this network is temporarily unavailable. So everything isn't fine

Re: I have no WiFi and the wireless light isn’t on

Tina1256 — Wed, 27 Mar 2024 17:20:41 GMT

Mine has also been down since @2pm ... claims there's an issue with my router / internal house connection but then it appears sky has been down in my area when I look at skys outage updates ... no clue or update as to when it will be back on ... yellow / orange light on box ...

Re: I have no WiFi and the wireless light isn’t on

jamesn123 — Thu, 28 Mar 2024 11:17:16 GMT

@Rodrodders

Have you run a factory reset on your router by holding the reset button for 30 seconds?