topic Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power &amp; WiF in Broadband https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598383#M383997 <P>Our router is showing exactly the same and have rebooted several time - Southampton Area</P> Wed, 27 Mar 2024 09:12:30 GMT CAH2024 2024-03-27T09:12:30Z Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiFi green https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598377#M383996 <P>Our broadband and phone are down. No light on internet and orange light on voice, power &amp; WiFi both green lights. Broadband was fine last night. I've unplugged connections and reconnected but internet still dead. Openreach socket lights appear all good.</P> <P>If you can look into this asap.</P> <P>&nbsp;</P> <P><EM><FONT size="2" color="#999999">(Removed)</FONT></EM></P> <P style="font-size: smaller; color: #939799;">&nbsp;</P> <P style="font-size: smaller; color: #939799;"><EM>Moderator Note: Removed peronal details</EM></P> Wed, 27 Mar 2024 13:29:16 GMT https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598377#M383996 PaulC2 2024-03-27T13:29:16Z Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598383#M383997 <P>Our router is showing exactly the same and have rebooted several time - Southampton Area</P> Wed, 27 Mar 2024 09:12:30 GMT https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598383#M383997 CAH2024 2024-03-27T09:12:30Z Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598384#M383998 <P>Mine went off yesterday morning 2 orange lights on box. Tried switching off but no luck. Still not on this morning&nbsp;</P> Wed, 27 Mar 2024 09:14:32 GMT https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598384#M383998 Sarahm3 2024-03-27T09:14:32Z Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598387#M383999 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4006530">@Sarahm3</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4006527">@PaulC2</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4006536">@CAH2024</a>&nbsp;open the My Sky app over a mobile connection run the connection test which should tell you if there is a known fault affecting your line. If there isn't call Sky to report the issue.</P> Wed, 27 Mar 2024 09:26:19 GMT https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598387#M383999 Chrisee 2024-03-27T09:26:19Z Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598401#M384005 <P>No issues, cant identify router</P> Wed, 27 Mar 2024 09:47:01 GMT https://helpforum.sky.com/t5/Broadband/Our-broadband-and-phone-are-down-No-ligh-on-internet-and-orange-light-on-voice-power-amp-WiFi-green/m-p/4598401#M384005 CAH2024 2024-03-27T09:47:01Z