topic Re: WiFi connected but no internet in Broadband

WiFi connected but no internet

Ibby — Wed, 27 Mar 2024 01:17:24 GMT

wifi seems to have gone down. So I did the basic which is reboot the wifi. All three lights on my router and the booster are green. When connected to my phone. No internet is passing through. And it's the same with my Xbox and laptop it's showing as connected but no internet. I checked my service checkers and it's showing no issues. But I feel that service checker load of **bleep** as it's always says that and even claims am getting my max wifi speed which I never do when you run network speeds test on other platforms.

Re: WiFi connected but no internet

Rusty+cabbage — Wed, 27 Mar 2024 01:44:17 GMT

Exactly the same issue, broadband checker is pointless, says everything is fine but 0 devices connected to the hub!

Re: WiFi connected but no internet

mkhan155 — Wed, 27 Mar 2024 01:53:02 GMT

Same here, checker says Maintenance in another area but my router says no connection and no dial tone!

Re: WiFi connected but no internet

HGS35 — Wed, 27 Mar 2024 02:02:21 GMT

WiFi and Internet down. Reboot made no difference. Checker says everything is OK with no known faults in the area. Come on Sky......

Re: WiFi connected but no internet

Cmax — Wed, 27 Mar 2024 05:24:50 GMT

Same with my wifi, sky says checker is all good but it's rubbish, spoke yesterday about so called full fibre connections which we're payng for but not getting. Seriously considering going to another supplier

Re: WiFi connected but no internet

Chrisee — Wed, 27 Mar 2024 07:36:25 GMT

@Cmax and others loss of service after midnight is often not down to a fault but due to maintenance work on the network. The work is done overnight to cause the minimal disrution but is a pain if you want to use the connection. The checker would have run a test at some point where the line was working.

If your line is back up,this morning thst can be assumed to be the cause otherwise call Sky when their lines open to report the fault.