topic Re: BT internet Hub in Broadband

BT internet Hub

Luke30 — Tue, 26 Mar 2024 16:19:29 GMT

Internet due to go live in 6 days and still says on the tracking it's not been dispatched, how long before it goes live should I receive it

cookiemonsteruk — Tue, 26 Mar 2024 16:21:34 GMT

Bt internet hub. Do you mean the openreach fibre optic ont or the sky router?

Luke30 — Tue, 26 Mar 2024 16:23:12 GMT

It's the sky broadband ultra fast 1 package.

jamesn123 — Tue, 26 Mar 2024 16:25:41 GMT

Yes so you'll be getting a Sky hub, not a BT Hub.

The Sky hub is usually sent a few days before activation so give it another day or so before you look to contact Sky.

cookiemonsteruk — Tue, 26 Mar 2024 16:25:57 GMT

When is activation day?

The ont fibre optic modem will be installed on the day of activation. The sky router should be with you up until the day before