topic Re: I keep losing WiFi light on my sky router. Voice light is also off all the time. in Broadband

I keep losing WiFi light on my sky router. Voice light is also off all the time.

helpmeibegyou — Sun, 24 Mar 2024 12:59:12 GMT

I keep losing WiFi on my sky router. It happens when I am video's on my mobile. Also my voice light is off all the time. Please help me resolve this.

Re: I keep losing WiFi light on my sky router. Voice light is also off all the time.

Addie15 — Mon, 25 Mar 2024 08:24:22 GMT

Hi there, @helpmeibegyou. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: I keep losing WiFi light on my sky router. Voice light is also off all the time.

Kath20 — Mon, 25 Mar 2024 08:32:17 GMT

Broadband is very slow

Re: I keep losing WiFi light on my sky router. Voice light is also off all the time.

Addie15 — Wed, 27 Mar 2024 15:05:03 GMT

Update-We are closing this session now with @helpmeibegyou, but if you still need help, please let us know and we will be happy to re-escalate this for you. Thanks.