topic Hub not working, Sky app says otherwise in Broadband

Hub not working, Sky app says otherwise

Curryhead1966 — Sun, 24 Mar 2024 18:07:53 GMT

My broadband isn't working properly. I've checked the sky app and it's saying there are no issues at all with the hub. I've also reset the hub. All phones are on 4G and when trying to connect to the hub it says password is incorrect, it's not. All apps on TV are also not working stating there is a technical issue

Re: Hub not working, Sky app says otherwise

Addie15 — Mon, 25 Mar 2024 08:32:35 GMT

Hi there, @Curryhead1966. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Hub not working, Sky app says otherwise

Addie15 — Wed, 27 Mar 2024 08:35:05 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Hub not working, Sky app says otherwise

Rachel3432 — Tue, 10 Sep 2024 12:38:18 GMT

I have the same issue