topic Re: Cancel sky broadband in Broadband

Cancel sky broadband

michellemariefinc — Fri, 22 Mar 2024 21:50:56 GMT

I want cancel

Re: Cancel sky broadband

oldfella — Fri, 22 Mar 2024 21:55:34 GMT

@michellemariefinc wrote:

I want cancel

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Cancel sky broadband

Highlinder — Fri, 22 Mar 2024 22:00:00 GMT

@michellemariefincAre you thinking about moving to another provider? Are you still in contract for your broadband?

Re: Cancel sky broadband

michellemariefinc — Fri, 22 Mar 2024 22:00:44 GMT

I am moving sky broadband to virgin broadband

Re: Cancel sky broadband

Highlinder — Fri, 22 Mar 2024 22:03:12 GMT

@michellemariefinc Yes you will need to call Sky and give them notice that you are moving to Virgin.

Re: Cancel sky broadband

caesarome — Fri, 22 Mar 2024 22:08:29 GMT

@michellemariefinc

14 days notice is required to cancel Sky Broadband so if you know the date you go live with Virgin you should be able to figure out when you need to contact Sky about this.