topic Internet connection in Broadband

Internet connection

Jodierosie — Fri, 22 Mar 2024 21:23:30 GMT

I haven't had great connection since starting with yourselves however today it's been on and off all day and has now affected my work as I have to work from home some days and I have had no internet connection for longer then 30 minutes

Re: Internet connection

Lisa-P1987 — Sat, 23 Mar 2024 12:05:02 GMT

Hi there @Jodierosie , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet connection

Addie15 — Mon, 25 Mar 2024 12:05:28 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.