topic Internet keeps dropping out in Broadband

Internet keeps dropping out

Dawn1974 — Fri, 22 Mar 2024 09:45:43 GMT

I had sky come and install me new route along with my booster box and it still keeps dropping out at least once a day.inwork from home so a reliable internet connection is a must

Re: Internet keeps dropping out

Mr+Flibbles+86 — Sat, 23 Mar 2024 09:18:54 GMT

Hi there @Dawn1974 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet keeps dropping out

Addie15 — Mon, 25 Mar 2024 09:19:18 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.