topic Re: New micro filter needed in Broadband

New micro filter needed

Princess456 — Thu, 21 Mar 2024 16:45:16 GMT

Hi my Wi-Fi isn't great and would like a new micro filter to see if that will help

Re: New micro filter needed

jamesn123 — Thu, 21 Mar 2024 16:46:25 GMT

Sky do not provide microfilters anymore and unless your connection is outright dropping and the broadband light is changing colour then its very unlikely to be a microfilter issue.

If you post your router stats we can have a look for you.

Re: New micro filter needed

Princess456 — Thu, 21 Mar 2024 16:48:22 GMT

Thank you I will have a look - it's just not great Wi-Fi and hasn't been for awhile so trying out different options as says all good when I check on sky

Re: New micro filter needed

Princess456 — Thu, 21 Mar 2024 16:50:01 GMT

What do I copy for u to see the stats? The summary status?

Re: New micro filter needed

Chrisee — Thu, 21 Mar 2024 16:53:10 GMT

@Princess456 wrote:

What do I copy for u to see the stats? The summary status?

The details are in the link.

You can buy micofilters at most hardware stores for a few pounds if you want to try that.

Re: New micro filter needed

Princess456 — Thu, 21 Mar 2024 16:56:39 GMT

Re: New micro filter needed

jamesn123 — Thu, 21 Mar 2024 17:03:58 GMT

@Princess456

Those are not your stats, follow the instructions to the end.

Re: New micro filter needed

Princess456 — Thu, 21 Mar 2024 17:49:41 GMT

Re: New micro filter needed

TimmyBGood — Thu, 21 Mar 2024 18:24:04 GMT

@Princess456

21Mbs inbound and 5Mbs outbound at the Hub certainly isn't very good, and you're then likely to have WiFi losses on top of that.

Dou you happen to know what Sky quoted as your Guaranteed Minimum Download Speed?