topic Re: WiFi in Broadband

WiFi

Jodieneary — Thu, 21 Mar 2024 17:21:21 GMT

Hi my wifi is not connecting

Re: WiFi

Highlinder — Thu, 21 Mar 2024 17:25:41 GMT

@Jodieneary We need a little more information. What colour are the lights on the router and do any of your devices that you have connect to the internet?

Re: WiFi

Jodieneary — Thu, 21 Mar 2024 17:27:20 GMT

4 green lights

Re: WiFi

Jodieneary — Thu, 21 Mar 2024 17:28:24 GMT

Very poor connection

Re: WiFi

Highlinder — Thu, 21 Mar 2024 17:34:37 GMT

@Jodieneary Do you have any type of booster in the property? Where is the router kept in the property?

https://www.sky.com/help/articles/improve-the-wi-fi-signal-to-your-devices

Re: WiFi

Jodieneary — Thu, 21 Mar 2024 17:37:11 GMT

No booster

never needed one

in front room dining area it's open planed

it's only a small 3 bed flat

Re: WiFi

jamesn123 — Thu, 21 Mar 2024 17:40:18 GMT

Hi @Jodieneary

Please post your router stats

Re: WiFi

Jodieneary — Thu, 21 Mar 2024 17:41:47 GMT

Active with 4 green lights