topic Re: My internet was repaired by Openreach on 9 March but old problems of breaks in service are back. in Broadband https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593400#M382714 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4001605">@Mike154</a>&nbsp; You are not talking to Sky, this is a customer to customer based forum. If you would like some help can you please run the following test below to see if it finds any external issues.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Thu, 21 Mar 2024 12:34:42 GMT Highlinder 2024-03-21T12:34:42Z My internet was repaired by Openreach on 9 March but old problems of breaks in service are back. https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593387#M382707 <P>Old problems of internet going down after repair on 9 March started to reappear yesterday and 2 breaks in service have occurred today . Please investigate.</P> Thu, 21 Mar 2024 12:25:43 GMT https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593387#M382707 Mike154 2024-03-21T12:25:43Z Re: My internet was repaired by Openreach on 9 March but old problems of breaks in service are back. https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593398#M382713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4001605">@Mike154</a>&nbsp;</P> <P>We can't investigate anything. We are customers like yourself. You'll need to report it to Sky again for investigation by Openreach.&nbsp;</P> Thu, 21 Mar 2024 12:34:09 GMT https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593398#M382713 Daniel0210 2024-03-21T12:34:09Z Re: My internet was repaired by Openreach on 9 March but old problems of breaks in service are back. https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593400#M382714 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4001605">@Mike154</a>&nbsp; You are not talking to Sky, this is a customer to customer based forum. If you would like some help can you please run the following test below to see if it finds any external issues.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Thu, 21 Mar 2024 12:34:42 GMT https://helpforum.sky.com/t5/Broadband/My-internet-was-repaired-by-Openreach-on-9-March-but-old-problems-of-breaks-in-service-are-back/m-p/4593400#M382714 Highlinder 2024-03-21T12:34:42Z