topic Re: No internet route has 2 orange lights, have reset several times. Run test says no issues in Broadband

No internet route has 2 orange lights, have reset several times. Run test says no issues

Rocky1976 — Wed, 20 Mar 2024 21:43:33 GMT

No internet route has 2 orange lights, have reset several times. Run test says no issues

Re: No internet route has 2 orange lights, have reset several times. Run test says no issues

Dunkster74 — Wed, 20 Mar 2024 22:01:11 GMT

Same problem here.

Power - green

Internet - flashing amber

WiFi - green

Voice - amber

Have run tests several times today and each takes 10-15 minutes rather than 20 seconds and at the end Sky report no issues detected!

Re: No internet route has 2 orange lights, have reset several times. Run test says no issues

Highlinder — Thu, 21 Mar 2024 12:08:35 GMT

@Rocky1976 & @Dunkster74 Would like to understand which test you are running to check your broadband status and to see what is wrong from the links below which one you are using.

https://www.sky.com/help/servicestatus#/uk/issues

or this

https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic