https://helpforum.sky.com/t5/Broadband/Internet-down-orange-light/m-p/4592297#M382433 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000554">@Siobhanw</a>&nbsp;</P> <P>So have you reported it to Sky? If they discover a fault they will pass it to Openreach for investigation. Openreach have a&nbsp;<EM>target&nbsp;</EM>fix time of two working days from when they are informed which they claim to achieve 85% of the time. It's worth noting that as Sky Broadband is a domestic service wfh will not speed up the process.&nbsp;</P> Wed, 20 Mar 2024 11:04:40 GMT Daniel0210 2024-03-20T11:04:40Z https://helpforum.sky.com/t5/Broadband/Internet-down-orange-light/m-p/4592282#M382430 <P>WiFi is down, this is a repetitive issue which is unacceptable because I work from home.&nbsp;</P><P>Internet light is orange, the other two are green, I have tried following all of the recommendations by sky to resolve this and no luck.&nbsp;</P> Wed, 20 Mar 2024 10:50:04 GMT https://helpforum.sky.com/t5/Broadband/Internet-down-orange-light/m-p/4592282#M382430 Siobhanw 2024-03-20T10:50:04Z https://helpforum.sky.com/t5/Broadband/Internet-down-orange-light/m-p/4592297#M382433 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000554">@Siobhanw</a>&nbsp;</P> <P>So have you reported it to Sky? If they discover a fault they will pass it to Openreach for investigation. Openreach have a&nbsp;<EM>target&nbsp;</EM>fix time of two working days from when they are informed which they claim to achieve 85% of the time. It's worth noting that as Sky Broadband is a domestic service wfh will not speed up the process.&nbsp;</P> Wed, 20 Mar 2024 11:04:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-down-orange-light/m-p/4592297#M382433 Daniel0210 2024-03-20T11:04:40Z