https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592170#M382416 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I was trying to set my up my dad's echo dot, but the Alexa app stated that it could not connect as there was a captive portal. Does anyone know how I can fix this? Thank you&nbsp;</P> Wed, 20 Mar 2024 08:52:18 GMT 4133charl 2024-03-20T08:52:18Z https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592170#M382416 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I was trying to set my up my dad's echo dot, but the Alexa app stated that it could not connect as there was a captive portal. Does anyone know how I can fix this? Thank you&nbsp;</P> Wed, 20 Mar 2024 08:52:18 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592170#M382416 4133charl 2024-03-20T08:52:18Z https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592250#M382426 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000462">@4133charl</a>&nbsp;</P> <P>&nbsp;</P> <P>The Alexa app is mistaken: there is no captive portal functionality hosted by a Sky Hub.</P> Wed, 20 Mar 2024 10:23:05 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592250#M382426 TimmyBGood 2024-03-20T10:23:05Z https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592274#M382429 <P>Many thanks for your help. I will try deleting the Alexa app and starting again.&nbsp;</P> Wed, 20 Mar 2024 10:39:29 GMT https://helpforum.sky.com/t5/Broadband/Cannot-connect-echo-dot-due-to-captive-portal/m-p/4592274#M382429 4133charl 2024-03-20T10:39:29Z