https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4591386#M382214 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3996678">@Ilario</a>&nbsp;Could you please post your router stats following the link below.<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474</A></P> Tue, 19 Mar 2024 10:36:18 GMT Highlinder 2024-03-19T10:36:18Z https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4591250#M382180 <P>My router disconnects all the time.</P> Tue, 19 Mar 2024 08:32:21 GMT https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4591250#M382180 Ilario 2024-03-19T08:32:21Z https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4591386#M382214 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3996678">@Ilario</a>&nbsp;Could you please post your router stats following the link below.<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474</A></P> Tue, 19 Mar 2024 10:36:18 GMT https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4591386#M382214 Highlinder 2024-03-19T10:36:18Z https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4592934#M382567 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ilario_0-1710974342302.png" style="width: 1624px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/98276i11C7D80634A81E5B/image-size/medium?v=v2&amp;px=400" role="button" title="Ilario_0-1710974342302.png" alt="Ilario_0-1710974342302.png" /></span></P><P>My Wi-Fi drops from time to time. Can anyone help me to sort it out. It's new router sky. Thanks&nbsp;</P> Wed, 20 Mar 2024 22:40:06 GMT https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4592934#M382567 Ilario 2024-03-20T22:40:06Z https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4593360#M382700 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3996678">@Ilario</a>&nbsp; It is not your Wi-Fi that is dropping out. It is your broadband that is dropping out. The next time is happens can you follow the directions below please.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Thu, 21 Mar 2024 12:11:26 GMT https://helpforum.sky.com/t5/Broadband/My-wi-fi-keeps-disconnecting/m-p/4593360#M382700 Highlinder 2024-03-21T12:11:26Z