topic Internet down, in Broadband

Internet down,

Angela66 — Tue, 19 Mar 2024 01:51:27 GMT

I'm working nightshift from home and at 1.30am my Internet has gone down. Sky checks saying no issue when obviously there is an issue. I've had to piggy back onto hot-spot on my phone to be able to continue my shift as I take emergency calls.

Re: Internet down,

Jodie28 — Tue, 19 Mar 2024 02:08:07 GMT

That's happening to me but it's saying I have a problem with my connection but I have tried everything to sort the connection out.

Re: Internet down,

Robbay94 — Tue, 19 Mar 2024 03:30:27 GMT

Hi, my broadband is down in East Yorkshire too. However when I try to check connection, it states that there is no account associated with my address?

Re: Internet down,

Daniel0210 — Tue, 19 Mar 2024 04:38:04 GMT

@Angela66

At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by 7ish in the morning call Sky to report it.