topic Re: Wan only shows 100mb in Broadband

Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 14:08:15 GMT

All cables are new and cat 8 and only getting 100mb wired connection.

Re: Wan only shows 100mb

Highlinder — Sat, 16 Mar 2024 14:52:04 GMT

@Zaffygsi69 Can you check that in the router settings that it is not set to fast and is set to gigfast in the router settings.

Re: Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 15:05:50 GMT

Hi where would I do that thanks.

Re: Wan only shows 100mb

Highlinder — Sat, 16 Mar 2024 15:50:56 GMT

@Zaffygsi69 open the router settings by typing in 192(dot)168(dot)0(dot)1 ( take away the word dot and replace them with a . ). Then click on the Ethernet tab it will ask you to login on the router, once on that page you will see 2 boxes once is for eco mode and the other is for speed, click on this if it says fast then change to gigfast.

Re: Wan only shows 100mb

Chrisee — Sat, 16 Mar 2024 15:54:04 GMT

@Zaffygsi69 as well as checking the hub also check the network settings for thecethernet port on the device you are using as that has to support gigabit as well.

Re: Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 16:56:04 GMT

Hi can get on to the router setting page but can't see anything or change anything. Just says change can be made on my shy app. Which has nothing on it.

Re: Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 17:52:06 GMT

How do you check the port supports gigaspeed

Re: Wan only shows 100mb

mormegil — Sat, 16 Mar 2024 17:54:47 GMT

are the devices that are connected via the cable able to connect above 100Mbps? you may need to go in and change settings on the device if it is preset to 100 rather than 1000 in the network settings

Re: Wan only shows 100mb

mormegil — Sat, 16 Mar 2024 17:55:30 GMT

what devices do you have connected?

Re: Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 18:04:51 GMT

The device is a new tcl TV it also states supports WiFi 6 but can't even see 5ghz,

It's odd because doesn't matter which port I plug cable on router on the setting for router is shows as port 3 regardless even if in port 1 or 2.

Re: Wan only shows 100mb

TimmyBGood — Sat, 16 Mar 2024 18:39:59 GMT

@Zaffygsi69

Even a brand new high end UHD television set might well have a 100Mbs ethernet chipset because nothing such a set can display needs more than about 30Mbs (streaming UHD/HDR into an onboard app). 8K requires around 50Mbs, not that any such content is actually available.

Likewise the potential bandwidth of WiFi 6 is entirely unnecessary for a television, but the chipsets may well now be cheaper than earlier standards.

Re: Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 18:35:12 GMT

This is true..

But even wife WiFi using my services trying to watch movie files over 100gb it buffers and that's saying I'm getting WiFi speeds of 350meg and up router is about 10foot away.

With cable I don't get the issues.

But also why does the router settings say port 3 active and 100mb yet I can have it in 1 or 2 and they dont show up ,just port 3 which has nothing on.

Re: Wan only shows 100mb

Zaffygsi69 — Sat, 16 Mar 2024 19:13:45 GMT

Well insaynindont get issues with wires. Just put a 130gb film on and it keeps stuttering and lossing sound.

Re: Wan only shows 100mb

mormegil — Sat, 16 Mar 2024 21:57:44 GMT

Have you upgraded the firmware and software on the tv?

Re: Wan only shows 100mb

jamesn123 — Tue, 19 Mar 2024 12:24:17 GMT

@Zaffygsi69 Where are you streaming this 100gb movie from?

Re: Wan only shows 100mb

Zaffygsi69 — Wed, 20 Mar 2024 07:59:58 GMT

Nas and using Plex server. Store all my movies like that , that way my kids can watch them in different rooms to.

Re: Wan only shows 100mb

cuke — Wed, 20 Mar 2024 13:27:53 GMT

@Zaffygsi69 wrote:
Nas and using Plex server. Store all my movies like that , that way my kids can watch them in different rooms to.

Unfortunately using a NAS drive for viewing videos on your TV can often produce stuttering issues and nothing to do with Sky but how the tv is able to deal with the video especially if they are 4k. See Google search https://www.google.com/search?q=nas+drive+videos+stutter+on+tv&oq=nas+drive+videos+stutter+o&gs_lcrp=EgZjaHJvbWUqBwgBECEYoAEyBggAEEUYOTIHCAEQIRigATIHCAIQIRigATIHCAMQIRigATIHCAQQIRigATIHCAUQIRigAdIBCTE0NDM5ajBqOKgCALACAA&client=tablet-android-samsung-ss&sourceid=chrome-mobile&ie=UTF-8&chrome_dse_attribution=1

Re: Wan only shows 100mb

jamesn123 — Thu, 21 Mar 2024 10:07:08 GMT

Hi @Zaffygsi69

@cuke is spot on that its very likely that your TV cannot decode the file quick enough or your plex server cannot transcode it fast enough. For high quality 4k playback via plex your server must be powerful enough to transcode the movie or the device you are watching on must support direct playback of which smart TVs often do not.

You'd need an external device to support direct playback such as Google TV, Nvidia Shield etc.

Re: Wan only shows 100mb

Zaffygsi69 — Fri, 22 Mar 2024 17:53:06 GMT

Hi I have sorted the issues. As said it is a limit of the port in the TV being a 100mb card. I have now purchased a usb3 to Ethernet 1gb adaptor and am now getting 515mb speeds and have no issues playing files over 100gb, tried titanic and that's like 180gb and that now plays flawlessly.

Thanks for all the help people.