https://helpforum.sky.com/t5/Broadband/Fibre-installation-incomplete/m-p/4588963#M381687 <P class=""><SPAN class="">Engineer couldn’t complete the outside work for full fibre on the 15th due to him not having a cherry picker.. i’ve not heard anything from Sky or openreach about rescheduling to install it so i’m currently without any internet i’m paying for and internet i was told would go live on the 15th.</SPAN></P><P class="">&nbsp;</P><P class=""><SPAN class="">&nbsp;</SPAN></P> Sat, 16 Mar 2024 04:54:13 GMT Meg-ano 2024-03-16T04:54:13Z https://helpforum.sky.com/t5/Broadband/Fibre-installation-incomplete/m-p/4588963#M381687 <P class=""><SPAN class="">Engineer couldn’t complete the outside work for full fibre on the 15th due to him not having a cherry picker.. i’ve not heard anything from Sky or openreach about rescheduling to install it so i’m currently without any internet i’m paying for and internet i was told would go live on the 15th.</SPAN></P><P class="">&nbsp;</P><P class=""><SPAN class="">&nbsp;</SPAN></P> Sat, 16 Mar 2024 04:54:13 GMT https://helpforum.sky.com/t5/Broadband/Fibre-installation-incomplete/m-p/4588963#M381687 Meg-ano 2024-03-16T04:54:13Z https://helpforum.sky.com/t5/Broadband/Fibre-installation-incomplete/m-p/4588990#M381703 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979570">@Meg-ano</a>&nbsp;getting a cherry picker to your site will inevitably take time so you can expect a delay of days or a couple of weeks. You can call Sky and ask but often Openreach cannot give them a firm date as it depends on local availability.</P> <P>&nbsp;</P> <P>You will be paid compensation once the job is complete see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Sat, 16 Mar 2024 06:55:00 GMT https://helpforum.sky.com/t5/Broadband/Fibre-installation-incomplete/m-p/4588990#M381703 Chrisee 2024-03-16T06:55:00Z