topic Re: Internet keeps dropping router just replaced but issue remains in Broadband https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4587364#M381371 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 14 Mar 2024 09:08:17 GMT Mr+Flibbles+86 2024-03-14T09:08:17Z Internet keeps dropping router just replaced but issue remains https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4586524#M381198 Router replaced Internet drops and not when WiFi is particularly busy Sky streaming freezes occasionally this happens in the evening when no other usage And tests show 70 mb to the hub But whilst running test Internet reconnected Wed, 13 Mar 2024 08:34:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4586524#M381198 TriumphCol 2024-03-13T08:34:37Z Re: Internet keeps dropping router just replaced but issue remains https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4587364#M381371 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 14 Mar 2024 09:08:17 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4587364#M381371 Mr+Flibbles+86 2024-03-14T09:08:17Z Re: Internet keeps dropping router just replaced but issue remains https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4589158#M381749 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3995046">@TriumphCol</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Sat, 16 Mar 2024 11:09:04 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-router-just-replaced-but-issue-remains/m-p/4589158#M381749 Lisa-P1987 2024-03-16T11:09:04Z