topic Re: WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4586505#M381192 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Wed, 13 Mar 2024 08:15:03 GMT Mr+Flibbles+86 2024-03-13T08:15:03Z WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4584302#M380601 <P>My WiFi isn't working I can't watch any of my apps on the tv or use the WiFi on my phone using mobile data. Used the sky app several times and it's saying everything is fine. This happens regularly and I can't understand what I'm suppose to do?&nbsp;</P> Sun, 10 Mar 2024 13:56:11 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4584302#M380601 Abbi10898 2024-03-10T13:56:11Z Re: WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4584677#M380704 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3992788">@Abbi10898</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />&nbsp;</P> <P><BR />&nbsp;</P> Mon, 11 Mar 2024 08:11:00 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4584677#M380704 Tom-W19 2024-03-11T08:11:00Z Re: WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4586505#M381192 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Wed, 13 Mar 2024 08:15:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4586505#M381192 Mr+Flibbles+86 2024-03-13T08:15:03Z Re: WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4599048#M384162 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3075886">@Tom-W19</a>&nbsp; I am also having this problem, got a new router a couple days ago, tests say all is good, but thw wifi doesnt work on anything</P> Thu, 28 Mar 2024 01:58:29 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4599048#M384162 Harry20fisher 2024-03-28T01:58:29Z Re: WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4599049#M384163 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3066475">@Mr+Flibbles+86</a>&nbsp;&nbsp;<BR />i am also having this probelm.&nbsp;<BR />got a new router, everything is really slow or doesnt work at all. Ive tested on the mysky app and its says all is good, and is getting decents speeds. What can i do?</P> Thu, 28 Mar 2024 02:00:51 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4599049#M384163 Harry20fisher 2024-03-28T02:00:51Z Re: WiFi isn’t working can’t use the WiFi on my phone. the sky app says everything is fine https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4599064#M384168 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4007337">@Harry20fisher</a>&nbsp;can you post your Sky hubs stats as explained here&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Thu, 28 Mar 2024 07:16:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working-can-t-use-the-WiFi-on-my-phone-the-sky-app-says-everything-is-fine/m-p/4599064#M384168 Chrisee 2024-03-28T07:16:32Z