https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586316#M381145 Hi , just tried to download a film I purchased and it's telling me I need to be connected to the Internet, this is not the first time this has happened recently, my Sky Q box is also turning itself off too . Tue, 12 Mar 2024 20:34:58 GMT Alanb1956 2024-03-12T20:34:58Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586316#M381145 Hi , just tried to download a film I purchased and it's telling me I need to be connected to the Internet, this is not the first time this has happened recently, my Sky Q box is also turning itself off too . Tue, 12 Mar 2024 20:34:58 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586316#M381145 Alanb1956 2024-03-12T20:34:58Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586339#M381151 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3470252">@Alanb1956</a>Are you trying to download the pruchase through your Sky Q TV box?</P> Tue, 12 Mar 2024 20:55:17 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586339#M381151 Highlinder 2024-03-12T20:55:17Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586426#M381172 <P>No , I'm just trying to watch TV, when it tells me there's no Internet connection I'm trying to access my purchases (sorry if that's what you meant) sky are blaming the HDMI cable but I've tried a new one , I think the box is on its way out , but they have to follow protocol now as they've made cut backs.</P> Tue, 12 Mar 2024 23:35:12 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection-when-there-is/m-p/4586426#M381172 Alanb1956 2024-03-12T23:35:12Z