topic Re: Ip address in Broadband

Ip address

Sarah165 — Tue, 12 Mar 2024 14:06:44 GMT

I am having issues with my laptop. Im informed my IP address is infected? How can you help please.

Re: Ip address

Highlinder — Tue, 12 Mar 2024 14:11:30 GMT

@Sarah165 Who informed you of this, was it by phone call?

Re: Ip address

jamesn123 — Tue, 12 Mar 2024 18:02:20 GMT

Hi @Sarah165

That sounds like some sort of scam popup to me. Are you able to provide a screenshot or some more context?

Re: Ip address

TimmyBGood — Tue, 12 Mar 2024 18:18:06 GMT

@Sarah165

An 'IP address' cannot be 'infected': as noted above, that's language typically associated with the start of an attempted criminal scam.

An individual device using a particular IP address, or one on a domestic network with a public IP might be 'infected' but these days actual viruses are vanishingly rare compared to the flood of self-inflicted ransomware and non-technical social engineering scams, neither of which is an 'infection'.