https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585379#M380839 Hello, I'm already a sky customer and I want to upgrade to ultrafast fiber but I need an engineer to come out and put a new line in. Will my current Internet stay while waiting for it to be changed over or will I be without Internet for the 9 days it says it'll be for an engineer to come out? Mon, 11 Mar 2024 20:04:15 GMT ConnorEades 2024-03-11T20:04:15Z https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585379#M380839 Hello, I'm already a sky customer and I want to upgrade to ultrafast fiber but I need an engineer to come out and put a new line in. Will my current Internet stay while waiting for it to be changed over or will I be without Internet for the 9 days it says it'll be for an engineer to come out? Mon, 11 Mar 2024 20:04:15 GMT https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585379#M380839 ConnorEades 2024-03-11T20:04:15Z https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585391#M380840 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993953">@ConnorEades</a>&nbsp; If you currently have superfast broadband with Sky. When the outside work is done and the inside work is complete. If you either have the Sky broadband hub or Sky broadband Max hub then all you need to do is disconnect the dsl cable and have an eithernet cable plugged into the WAN port on the router which is then plugged into the ONT.</P><P>&nbsp;</P><P>You will stay connected on superfast till this is completed.</P> Mon, 11 Mar 2024 20:15:08 GMT https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585391#M380840 Highlinder 2024-03-11T20:15:08Z https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585392#M380841 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993953">@ConnorEades</a>&nbsp;Your current service will continue until your new one is installed and activated.</P> Mon, 11 Mar 2024 20:14:39 GMT https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585392#M380841 daveNOS 2024-03-11T20:14:39Z https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585408#M380843 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993953">@ConnorEades</a>yes it should continue till the the install is fully completed and sometime in the day your copper line will be deactivated/disconnected and you should be running your broadband off the new full fiber line but please be advised if you use a landline phone it will now have to be plugged into the rear of the hub instaed of the master socket you should see a differnce in your speeds toohope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> Mon, 11 Mar 2024 20:30:32 GMT https://helpforum.sky.com/t5/Broadband/Will-I-still-have-my-current-sky-broadband-if-I-upgrade-to-fiber-until-the-engineer-comes-out/m-p/4585408#M380843 loverboi 2024-03-11T20:30:32Z